Privacy Policy

We take privacy seriously. The Categories of personal data that we process depends on how you use our services. We use your personal data to provide our online services in alignment with your preferences, to process your requests, to contact you regarding our products and services which may be of interest to you, or to carry out our relevant administrative services. All personal data is processed in accordance with applicable data protection laws. With your consent, we also use cookies to track your referrals.

We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR). BixGrow is not directed to Merchants or Website Visitors under the age of 18. We do not knowingly collect information or data from children under the age of 18 or knowingly allow children under the age of 18 to use the app.

We only disclose your personal data to third parties that assist us with providing you with our services and, if you authorize us explicitly, to our affiliated companies for the purpose of customer relationship management, analytics, and marketing. As our valued customers, we offer you various choices to control how your personal data is used.

Our Business Practice

We are BixGrow: Affiliate Marketing, an all-in-one affiliate & referral marketing app to skyrocket sales & incentivize engagement. Thank you for inquiring about our Privacy Policy. We are dedicated to upholding your privacy rights and guaranteeing the security of your business data. We only earn money by selling business users a subscription to our product. We never sell your data, contact information, or anything else to a third party. Please continue reading to learn more about what information we gather, why we collect it, and how we safeguard the privacy of all data that comes through BixGrow. Please note that this Policy covers our role only with respect to personal data for which we are “data controllers” within the meaning of Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data (General Data Protection Regulation “GDRP”). “BixGrow” or “us”, “our”, and “we” provide an online solution that enables to build, manage, and optimize affiliate programs on e-commerce platforms (the “Service”). During the provision of Services, we collect and process some personal data regarding employees of users of our Services (“you” or “your”).

The legal basis for us to process your data

We process your personal data on the basis of Article 6 letter (f) of the GDRP i.e. processing is necessary for the purposes of the legitimate interests pursued by us, that is – provision of Services to users of our Services for which you work.

Your data that we process

We process the following categories of your personal data: name, surname, and e-mail address, name of the store (organization) that uses our Services which granted you access to our Services panel.

Information we obtain from Shopify. The Application is available only to Merchants who own a Shopify store. When you install the Application through the Shopify app store, we automatically gain access to the following information from your Shopify account: your full name, address, e-mail address, and cell phone number. We also obtain details of your Shopify store.

While you use the Application, we collect information on your Shopify store customers, such as name, email address, phone number, address, and order history.

Customer Information. While using the Application, we gain access to the following information about your Shopify store customers: full name, address, email address, phone number, purchase amount, purchase date, and the item purchased.

Your device information. When you use the Application, we collect information about your computer or mobile device, your operating system, and your browser.

Analytic information about your use of the Application. When you use the Application, we collect information about your use of the Application. For example, we may record the frequency and scope of your use, action taken while using the Application, and the interactions you make with the Application.

How we obtained your data?

We may receive your personal data from the following sources: directly from you in particular in direct communication; from users of our Services for which you work and which made your data available by authorizing you to use our Services panel; from Shopify, Inc.

Why we process and use your data?

“We process your personal data to provide Services to the organization for which you work:

Account Registration: We collect your name and contact information when you create an account. We also collect information relating to the actions that you perform while logged into your account. We have a legitimate interest in providing account-related functionalities to our users. Accounts can be used to save your preferences and transaction history, conduct online transactions, and secure your personally identifiable information.
Client Information: We collect the name, and contact information, of our clients, including merchants and their employees, as well as affiliates, with whom we may interact. We use this information to perform our contractual obligations to our clients and communicate with them concerning normal business administration such as projects, services, and billing.
Cookies and First-party Tracking: We use cookies to help personalize your experience and track referrals. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a website is viewed. Cookies cannot be used to run programs or deliver viruses to your computer, are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. We have a legitimate interest in making our website operate efficiently and you have the ability to accept or decline our use of cookies. If you consent to our use of cookies but want to adjust that preference, you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the services or websites you visit.
Feedback/Support: If you provide us feedback or contact us for support, we will collect your name and e-mail address, as well as any other content that you send to us, in order to reply. We use this information to perform our contract and act upon your feedback or issues regarding the services we provide to you. We also have a legitimate interest in receiving and acting upon your non-service-related feedback or issues.
Mailing List: When you sign up for one of our mailing lists we collect your email address. We share information about our products and services with individuals that consent to receive such information. We also have a legitimate interest in sharing information about our products or services.
Operational Information: We collect your name, billing address, shipping address, e-mail address, phone number, and credit card number when you utilize our services. We use information collected from merchants, affiliates, and merchant’s customers to perform our contract to provide you with services and to send you important information about your subscription such as changes to terms, conditions, policies, and/or other administrative information. We use your information in connection with the tracking of your merchant affiliate transactions
Website Interactions: We use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser. We have a legitimate interest in understanding how you interact with our website to better improve it and to understand your preferences and interests in order to select offerings that you might find most useful. We also have a legitimate interest in detecting and preventing fraud.
Website Logs: We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors. We have a legitimate interest in monitoring our networks and the visitors to our websites. Among other things, it helps us understand which of our services is the most popular. In certain instances, we only process your Personal Data if you have given us permission to do so, for example in most cases where we process your Personal Data for marketing purposes, use cookies or location data, or your sensitive personal information. In other instances, we may rely on other legal grounds for processing your personal data, such as the performance of the contract with you or legitimate interests, like fraud protection.

Where we process your personal data on the basis of your consent, we will ask for your consent explicitly and only for a particular purpose. We will also ask you to provide additional consent if we need to use your personal data for purposes not covered by this Privacy Policy.

To which countries do we transfer your Personal Data?

BixGrow processes and stores information we collect from you via our website on our server located in the U.S. If you are located outside of the U.S., please note that your information may be transferred to the U.S., and by accepting this Privacy Policy, you agree to the transfer. If you wish to enquire further about these safeguards used, please contact us using the details set out at the end of this Privacy Policy.

You are not obliged to provide your data and may opt out of our marketing communications

Providing your personal data is necessary for us to provide the Services and allow you to access the Services panel, but you may opt out of using your information for marketing communications by sending an email to [email protected], or as otherwise provided in our marketing communications. By doing so, we will only delete or stop processing the information which is required to contact you for marketing communications, while the rest of the Information which is necessary to provide you with the Service will continue to be processed and used.

We don’t share your personal data with other entities

We do not sell your personal information to third parties. We will not share your information with third parties, except in the events listed below or when you provide us your explicit and informed consent.

If you violate the law, we will share your information with competent authorities and third parties (such as legal counsels and advisors), for the purpose of handling the violation.
We will share your information if we are legally required. If we are required to disclose your information by a judicial, governmental, or regulatory authority.
We will share your information if the operation of the Company is organized within a different framework. If the operation of the Company is organized within a different framework, or through another legal structure or entity (such as due to a merger or acquisition), provided that those entities agree to be bound by the provisions of this Notice, with reasonably necessary changes taken into consideration.‍

Your personal data will not be used for automated decision-making, including profiling. By profiling, we mean the processing of your data by using them to evaluate certain information about you, in particular, to analyze or forecast your personal preferences and interests.

We don’t process your personal data automatically (including profiling) in a way that affects your rights

Data security and retention period

We retain your personal data as long as the Application is installed in your Shopify store, and you are entitled by users of our Services to access the Services panel. We retain your personal data as long as the Application is installed in your Shopify store. Thereafter, we will continue to retain your personal information as necessary to comply with our legal obligations, resolve disputes, and establish and defend legal claims.
We implement measures to secure your Information. We implement measures to reduce the risks of damage, loss of information, and unauthorized access or use of information. However, these measures do not provide absolute security. Therefore, although efforts are made to secure your personal information, it is not guaranteed, and you cannot expect, that the Service will be immune from information security risks.
We will transfer your Information internationally only in accordance with applicable data protection laws. The Application, by its nature as an online service, may store and process Information in various locations throughout the globe, including through cloud services.

Your rights in regard to data processing

You have the right to access, update or delete your Information and obtain a copy of your Information.

Right to Access: your personal data that we process and receive a copy of it.
Right to Rectify: inaccurate personal data we have concerning you and to have incomplete personal data completed.
Right to Data Portability: that is, to receive the personal data that you provided to us, in a structured, commonly used, and machine-readable format. You have the right to transmit this data to another service provider. Where technically feasible, you have the right that your personal data be transmitted directly from us to the service provider you designate. If the legal basis for processing your personal information is your consent, you may Withdraw Your Consent at any time. If you do that, we will still process certain information on a legal basis other than consent, as described in this Notice. Withdrawing your consent will not affect the lawfulness of the data processing we carried out based on your consent before such withdrawal.
Right to Object: You have the right to object to the processing of personal data when they are processed on a legitimate interest basis, and the objection is justified by your particular situation. However, we may override the objection if we demonstrate compelling legitimate grounds, or for the establishment, exercise of defense of legal claims. You may also object at any time to the use of your personal data for direct marketing purposes.
Right to Restrict: processing your personal data (except for storing it) if you contest the accuracy of your personal data, for a period enabling us to verify its accuracy; if you believe that the processing is unlawful and you oppose the erasure of the personal data and requests instead to restrict its use; if we no longer need the personal data for the purposes outlined in this Policy, but you require them to establish, exercise or defense relating to legal claims, or if you object to processing, pending the verification whether our legitimate grounds for processing override yours.
Right to be Forgotten: Under certain circumstances, such as when you withdraw your consent, you have the right to ask us to erase your personal data. However, we may still process your personal data if it is necessary to comply with a legal obligation we are subject to, exercise, or defend legal claims. If you wish to exercise any of these rights, contact us at [email protected]

We reserve the right to ask for reasonable evidence to verify your identity before we provide you with information. If we are not able to provide you with the information that you have asked for, we will explain the reason for this.

Right to submit a complaint to the relevant supervisory data protection authority: You can lodge a complaint regarding the processing of your personal data by us to your local data protection authority.

Changes to this privacy policy

If we change this Policy, we will provide notice of such change. From time to time, we may change this Policy, in which case we will notify you of the updated Policy by email. The latest version of the Policy will always be accessible on the Application.

Your data controller and processor

Your personal data controller and processor, i.e. the entity that is responsible for the data that we collect and process from you, is of BixGrow.

Contact Information

BixGrow welcomes your queries regarding this Privacy Policy. You may contact us at [email protected].

Updated and effective from May 10th, 2023